Frequently Asked Questions
We offer discounted prices based off of meal quantity, and is automatically adjusted as you add meals to your cart!
Current delivery schedule is currently every Sunday, between the hours of 8am and 8pm.
Delivery can be made if you are not home.
Delivery times may vary based on traffic, weather, and/or order volume.
Pickups are on Sunday from 11am – 4pm
If you place an order after that time your delivery will be pushed to the following week for delivery.
Once delivered your food can hold temperature for 3-4 hours outside if someone was not able to accept delivery.
All delivery orders contain ice packs.
Orders must be cancelled by Friday before 11:59pm.
If the cancellation is past our deadline the customer is responsible for full payment.
All orders are prepared the day prior to delivery to ensure freshness for the whole week when kept refrigerated, but any meals that will not be eaten within a 2 day period should be stored in the freezer to preserve freshness.
All food sales both in store and online are final unless there is an error found made by our staff and / or extenuating circumstances.
Yes of course we do!
Simply send us an email to Athletes@Pelicanmeals.com with your information and we will contact you!